Not all facials are the same. Our guide helps you understand which facial treatment is right for your skin - whether you are dealing with dryness, congestion, ageing, or dullness.
One of the most common questions we get is: which facial should I book? The honest answer is that the right facial depends on your skin type, your skin concerns, and what you are trying to achieve.
Here is a straightforward guide to our facial menu and who each treatment is best suited for.
If you want a personalised starting point: Bespoke Facial
Our most popular facial. Before the treatment begins, your therapist will assess your skin and choose products, techniques, and focus areas specifically for you. If you are not sure where to start - or if your skin changes with the seasons - this is always the right choice. Available in 30, 45, 60, and 75-minute options.
If your skin is congested or breaking out: Extraction Facial
This treatment focuses on deep pore cleansing and professional extractions to clear blocked pores and reduce congestion. It is particularly effective for oily or acne-prone skin. Some redness immediately after is normal and settles quickly.
If your skin looks dull or uneven: Radiance Facial or Brightening Glow
Dull skin is often caused by a build-up of dead skin cells slowing cellular turnover. The Radiance Facial uses brightening actives to restore glow and even skin tone. For a more results-driven approach, our advanced Brightening Glow treatment uses targeted technology to illuminate and refresh in a single session.
If you want smoother, more refined skin texture: Diamond or Hydro Dermabrasion
Both are non-invasive resurfacing treatments. Diamond Dermabrasion uses a fine diamond tip to physically buff away the outermost layer of dead skin. Hydro Dermabrasion takes this further, simultaneously infusing the skin with nourishing serums. Both leave skin noticeably smoother and more refined. Ideal before a big event.
If you are concerned about ageing: Sculpt & Tone or Youthful Contour
These are our advanced facial treatments targeting firmness, fine lines, and facial contour. Sculpt & Tone uses advanced lifting and toning techniques to restore definition to the face. Youthful Contour combines anti-ageing actives with facial massage to address both skin quality and facial structure.
If you want skin coaching: Bespoke Skin Coaching
A 35-minute treatment and consultation designed to help you understand your skin and build a realistic home care routine. Excellent value and genuinely transformative for clients who have struggled to find the right approach for their skin.
A note on vegan skincare
All of our facials use exclusively vegan and cruelty-free products. This is non-negotiable at Phoenix. Plant-based ingredients are not a compromise - many of the most effective skincare actives (vitamin C, retinol derived from plants, hyaluronic acid) are already vegan.
Browse our full facial menu or explore advanced facials. Not sure which to choose? Call us on 01273 435298 and we will help you decide.